State Farm® Insurance Agent Sheri Cates

"Sheri Bisset Cates has been the best. Our company deals with numerous insurance companies throughout the span of the year. Every major storm event we end up with trees on houses, cars ,fencing ,outbuildings and landscaping. With most of these homeowners claims we get a call from one insurance company or another. All the names. You know what has truly bothered me about some of these agents and the company that they represent? It's exactly that, the company they represent and not the customer. Always nit picking at my billing techniques. See, they are protecting the company and not the customer. I had Erie insurance tell a long time customer that we collapsed the wall and damaged a family heirloom table. Until I challenged them, then they admitted fault saying that they had to protect the integrity of the house. And I simply asked what about the integrity of the owners personal belongings? Anyway Sheri is not an agent like that. She protects her clients and just recently gave corporate a nudge in taking another look at my claim. And the fact that she saw me as I good risk when number crunchers in corporate didn't. Long story short. Sheri Cates and staff are amazing, caring group that show their loyalty to her clients. She was definitely a blessing in my life 36 plus years ago. And as an agent who truly cares about her clients she stood for me then and still stands with me today. Thank you Sheri and your staff members Rachael and Sharon. And ladies and gentlemen this is a no bs statement. You want the best? Then choose wisely. This lady worked hard to make a successful business. And I'll put this out to everyone and anyone. A lady has to work harder and be smarter than a man to become successful. Before I get backlash, yes there are exceptions to every rule. And this lady is just an out and out exception to every rule. Sheri you have guts and determination."

"As a long time customer of Sheri Cates who has multiple vehicles that are always changing, life insurance for my family and home owners insurance, the Sheri Cates team is absolutely hands down in a league of their own. Along with Sheri, Sharon and Rachel are always a phone call away, I'm always amazed at how fast this team can turn things around for me. If you're looking for a dedicated team to take care of all of your insurance needs and want the peace of mind that you are properly insured look no further."

"The review of my Home Owners policy was informative, the State Farm Agent was respectful of my time limitations and kept the review brief; she sent me additional information to help me better understand the coverage. I recommend Sheri Cates - State Farm to anyone, they provide good services. Thanks!"

"I have been with Sheri Cates office for many years. Rachel and Sharon are personable, helpful, and caring. They are professional and excel in everything they do. They do everything they can to make sure their people are taken care of and provide the best customer service. I am very appreciative of all the help they have provided me throughout the years. Undoubtedly the best team you could ask for to support you."

"State Farm Office MT Airy MD under the realm of Sheri Cates is Probably the best They have the best staff They will guide you in the right direction They are real people as opposed to a computer answering service Please inquire get a quote on life health and auto Make sure you ask for Sharon!"

"Sheri provided the type of good service we have missed for treats. She did a complex analysis of our accounts. Then made recommendations (not sales pitches) got how we might save money or where we need to lower our risk. I recommend the agency to anyone in the area"

"I have been a customer since 2002. The staff ( Sharon and Rachel ) is exceptional. Claims have been handled professionally and completely. I have been very satisfied with their handling of a car claim and residence claim....my basement was flooded when my sump failed during Super Storm Sandy. Sheri Cates is available and annually reviews my insurance needs."

"We met with Sheri Cates to go over all of insurance policies and the value of our house. Not only did she save us money, but we can sleep better now that we know we have the coverage we need and wanted. She was very thorough in explaining every detail of our policies, what they actually mean to us and where the gray areas were. We spent a great deal of time going through the rooms in our house to ensure the value was covered. She and her staff are exceptional customer service reps who actually care and look out for their customers interests and needs."